Setting up your account

Steps

1. Download the Cyntree app and tap Sign Up. You can register with your email and a password, use a magic link sent to your inbox, or sign in with your Google account.
2. If you register with email and password, check your inbox for a verification email and tap the link to confirm your address before continuing.
3. After signing in for the first time, Cyntree walks you through onboarding in this order: Account, Brand, Business details, Environment, Website, and Activation.
4. Account captures your personal profile details such as first name, last name, and avatar. Brand captures the business name, logo, description, business type, country, currency, and timezone.
5. Business details captures operational contact fields such as phone, VAT number, and address. These details help your public page and business settings start from a complete profile.
6. Environment lets you create the workspace in a safe setup mode before launch. Use this stage to tune services, availability, website styling, and policies before relying on live bookings.
7. Website sets your booking link slug and the default booking website style, including palette and font pair. You can preview the booking website before moving on.
8. Activation gives you launch tasks: set availability, connect card payments if needed, enable notifications, and create services from templates or from scratch.
9. Cyntree saves onboarding progress to your profile as you go, so you can resume the current step instead of restarting if the app is closed.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

If you still need support, use the contact page.