What is Cyntree's transaction fee?
The current Cyntree platform fee is 1.5%. It is paid by the client at checkout, so the business is not charged this fee by Cyntree. The booking price remains the business's own charge.
The current Cyntree platform fee is 1.5%. One of the lightest platform fees in the comparison below. It is collected from the client at payment, not charged to your business. Your business's own payment-provider fees are separate, and your booking price remains yours.
You set the price. The platform fee is added on top, paid by the client. The same total previews in your business app, on your public booking page, and on every confirmation. No hidden percentages, no surprise deductions, no funny rounding.

Set your price in Edit Service. The online checkout preview shows you exactly what the client will pay, line by line, before you ever leave the page.

At checkout, clients see the identical line items. The £0.52 is theirs, paid on top, never taken from your share of the price.

Once they pay, the booking record carries the same numbers. Service price, platform fee, total. Payment cleared, balance zero. The whole booking matches what you previewed and what the client confirmed at checkout.
This is the Cyntree platform fee added to paid client bookings. The client pays it as part of the total shown before payment; the business is not charged this fee by Cyntree.
| Booking price | Platform fee | Client total |
|---|---|---|
| £35.00 | £0.52 | £35.52 |
| £75.00 | £1.12 | £76.12 |
| £150.00 | £2.25 | £152.25 |
| £500.00 | £7.50 | £507.50 |
Enter a booking total to see the Cyntree platform fee collected from the client. The business's own payment-provider fees remain separate.
Competitors usually lead with a rate, then explain the details in pricing tables. Cyntree keeps the platform fee visible, shows who pays it, and keeps business payment-provider fees separate.
Competitor fees are public examples from their pricing or help pages and may change. They are not always like-for-like with the Cyntree platform fee.
The current Cyntree platform fee is 1.5%. It is paid by the client at checkout, so the business is not charged this fee by Cyntree. The booking price remains the business's own charge.
No. Payment-provider fees are separate business costs. Cyntree's platform fee is collected from the client as part of the booking total.
The client pays it. They see it in the booking payment summary before checkout is completed.
Most payment and booking tools show a headline rate, a per-transaction charge, or a plan table. Cyntree keeps the client-paid platform fee simple and easy to estimate.