Apple Calendar via ICS

Steps

1. Apple Calendar support is delivered through ICS links from booking confirmation and booking management pages.
2. After a booking is confirmed, the customer can use the calendar add option to import the appointment into Apple Calendar.
3. This is a calendar save flow for customers, not an Apple provider integration inside Cyntree business settings.
4. Because ICS is file/link based, later booking changes may require the customer to open updated calendar links from booking management pages again.
5. Test the flow on an Apple device: open confirmation, add to calendar, then verify date/time/location fields imported correctly.
6. If imports fail, check device browser permissions and ensure the booking confirmation link is complete and not truncated.
7. Outcome check: customers can reliably save appointments to Apple Calendar even without a direct Apple sync provider connection.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

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