Service visibility and private links

Steps

1. Service status controls whether the service can be booked. Active services can accept bookings; inactive or archived services should be treated as unavailable for new customers.
2. Visibility controls where active services appear. Public services show in your normal service list, while Hidden link only services stay hidden unless you share the direct service link.
3. Use Hidden link only for limited campaigns, offers for returning clients, trials, or services that require a conversation before broad promotion.
4. A Hidden link only service can still use the same booking rules as any other service: deposits, service extras, fixed slots, group capacity, custom requests, and location requirements all still apply.
5. Do not use Hidden link only as a substitute for disabling a service. If you need to stop bookings completely, make the service inactive or archive it.
6. After changing visibility, test both paths: open your public booking page to confirm the service is hidden or shown correctly, then test the direct link if you plan to share it.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

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